Privacy Policy for Using IBHNLP app


IBHNLP App Store is committed to protecting the safety and security of our registered users, (collectively, Registrants) and we are sensitive to our Registrant’s concerns about the safety of the personal information provided to us. Please read this Privacy Policy carefully in order to understand how any personal information collected by us is used.

1) What personal information we collect

Depending on how you use our services and our application, we might collect the following kinds of information about you:

  • As a customer, prospective customer, or user of our App, we may collect information such as your name, email address, phone number, country.
  • We may also collect details of other interactions that you have with us, together with any other information that you choose to provide us with, for example, through your interactions with our customer and technical support teams.
  • Registrants who do not give this consent (or do not have this consent provided on their behalf) cannot provide us with their personal information and cannot use the App. You can however withdraw your consent at any time.
  • We do not however collect any unnecessary personal information from Registrants (for instance, information about religious beliefs).
  • It is impractical in most circumstances for you to remain anonymous, and we may not be able to interact with you, provide access to the App, or answer your enquiry if we are not able to identify you or collect your personal information.

2) What we will do with your information

The information collected from Registrants, Student or prospective customers may be used for the following purposes:

  • to provide access to our services, or to provide quotes or offers for, and updates about, our services;
  • to send a confirmation notice to the Registrant of the registration;
  • to administer and manage accounts, including password resetting, responding to questions raised by Registrants, to contact the Registrant about any problems with the Registrant’s account or conduct on the App.
  • to send out a IBHNLP App Store newsletter or emails about the App including information about current events, changes, improvements, upgrades, and rules of the App.
  • for administrative, planning, service development, quality control and research purposes relating to our services.
  • for marketing purposes, but only where we have express or implied consent to contact someone or we are otherwise permitted by law to do so. Registrants may also opt out at any time by following the specific opt out instructions within the communications that we send.

3) How we use your information to personalise the service we offer you

We use the data we collect about you from different sources and touch points to try to understand more about you and your preferences, so that we can personalise the service we offer to you. We use information collected from the use of our App you have made and from cookies. Cookies are small pieces of information stored on your device by the web browser of your device. We use cookies placed on your devices to collect data about your use of our Application. We also use data from third parties (see ‘Sharing your data’ below). We use the information from these different sources in the following ways:

  • to help us communicate with you. We use information about where you are, for example, to provide content in the most appropriate language
  • to identify you when you access our application from different devices

4) How long we hold your information

We retain the personal information that we collect from and about our Registrants for as long as it is needed to provide access to the Application or to manage that Registrant’s account. We take reasonable steps to delete the personal information we collect if your registration to use our Application lapses and you opt out of receiving further communications from us, or if you ask us to delete your information. We may however retain and use personal information as necessary to comply with our legal and regulatory obligations, to resolve disputes and to enforce our agreements, and we may retain and use anonymous and aggregated information for performance reporting, benchmarking and analytic purposes and for service improvement.

Registrants can request that their personal information be deleted by contacting the IBHNLP App Store (contact details below).

5) How we protect your information

We protect your personal information against unauthorised access, unlawful use, accidental loss, corruption or destruction.

We use technical measures such as encryption and password protection to protect your information and the systems they are held in. We also use operational measures to protect the information, for example by limiting the number of people who have access to the databases in which our booking information is held.

We keep these security measures under review and refer to industry security standards to keep up to date with current best practice.

6) Updating and accessing your personal information

Registrants have a right to request a copy of the personal information we hold about them, and Registrants can also update their personal information at any time, in each case by contacting IBHNLP App Store.

If you wish to receive a copy of this information or to update or correct information held about you, please address your request to the Technical Team (contact details below). We will endeavor to deal with your request promptly.

When you get in touch, we will come back to you as soon as possible and where possible within one month. If your request is more complicated, it may take a little longer to come back to you but we will come back to you within two months of your request. We may also ask you to verify your identity before we provide any information to you.

7) Use of Cookies

A cookie is a little piece of information handed to a web browser from a web server that contains information that can be retrieved from the server later. When you visit the Application the server may attach a cookie to your computer’s memory. IBHNLP App Store uses cookies only to the limited extent to recognise the Registrant when they visit the Site and pairing that Registrant with the account (and account preferences) that the Registrant created. We use cookies to better display our application, to save you time, to provide better technical support and to track website usage. For example, cookies help us to:

  • Keep track of whether you are signed in or have previously signed in so that we can display all the features that are available to you;
  • Remember your settings on the pages you visit, so that we can display your preferred content the next time you visit;
  • Customise the function and appearance of the pages you visit based on information relating to your account

Please note that if you do disable cookies, certain services on our Sites may not be available. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. If you reject all cookies, you will not be able to use products or services that require you to "sign-in" and you may not be able to take full advantage of offerings or use on all our Application.

Revision of Privacy Policy

IBHNLP App Store reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws, to reflect changes in our processes or for any other reason at any time. Material changes in our Privacy Policy will be communicated to Registered Users and customers, but we also encourage our Registrants to check the Privacy Policy periodically to read about any changes, modifications, or revisions. Registrants may wish to check it each time they submit personal information. You will be deemed to have consented to such variation by your continued use of the Site following any changes being made.

8) Contact us

All requests to access update and delete personal information as well as questions and concerns about your personal information and this Privacy Policy should be directed to the IBHNLP App Store at [email protected] or 145 Aaram Nagar, Next to Central Institute of Fisheries Education, Andheri West, Mumbai 400061. We will endeavour to respond to your query as quickly as possible.

If you are not satisfied with the response you receive, you may have the right to contact the regulator responsible for privacy in your home country.

We will respond to all requests, inquiries or concerns within thirty (30) days.